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Tel: 01604 250016 Email:

19 August 2017

The Credit Union is reliant for its success on the hard work and dedication of our volunteers right across our catchment area. We use volunteers in a huge range of roles, from members of the Board of Directors to Service Point volunteers helping out in their local area. More details on each type of opportunity is shown below.

We provide full training and ongoing support to all of our volunteers, to make sure they have the neccessary skills and confidence to carry out their roles.

Contact us on 01604 250016 to find out more. To apply to become a volunteer, simply download the Volunteer Application Form below and send this to us, or drop it in to one of our Service Points. Alternatively, if you have a CV, just e-mail this across to us at

Click to DownloadDownload Volunteer Application Form (31.9kb)


The Board of Directors has the central governance responsibility for the Credit Union. The directors are elected by members attending the Annual General Meeting. They are responsible for planning, policy, financial control and compliance.

Candidates for the Board of Directors must be Credit Union members. They must also be able to satisfy certain criteria laid down by the regulatory authorities.

The rulebook of Northamptonshire Credit Union allows for a maximum of 15 members of the Board. There are nine specific posts (see Directors' Handbook attached below), with the remainder serving as directors 'without portfolio'.

Click to DownloadDownload Directors Handbook (426.5kb)

Community Volunteers

As Northamptonshire Credit Union covers such a large geographic area, we are building a team of community volunteers to help us provide our services right across the county and in Cherwell district.

We have a number of opportunities for people who would like to help the Credit Union to develop in their local area. See the Community Volunteering Pack attached below for more detail on these opportunities.

Click to DownloadDownload Community Volunteering Pack (340.8kb)

Hub Volunteers

We also use volunteers in our central office in Northampton, which is the 'hub' of the Credit Union's activities. Our Operational Volunteers assist with a number of tasks, including data processing, dealing with member enquiries and providing various support services to the members of staff, including the lending team.

See the Hub Volunteering Pack below for more information on these opportunities.

Click to DownloadDownload Hub Volunteering Pack (314.1kb)

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Northamptonshire Credit Union Tel: 01604 250016 Email: Web:
Northamptonshire Credit Union is authorised by the Prudential Regulation Authority & regulated by the Financial Conduct Authority & the Prudential Regulation Authority (FRN 213810)